A computer repair business is one of the most profitable and most rewarding of all the businesses. This is because virtually all businesses regardless of their sizes and areas of specialization use computers. Only a few of these businesses have in house IT specialists. This means majority of them have to source for these services elsewhere. However, before you resign from your current work place and move into self employment, there are a few things that you need to put in place to increase your chances of success. Below are some of these things.
You should first decide whether you want to have a storefront or run from home. A storefront is ideal because you will have access to more customers. However, storefronts also come with greater responsibilities and risks. On the other hand, running from home requires less overhead. In case you opt for storefront, location will be everything. Try to operate in an area with few similar businesses.
Next step is to write down your start up cost. When budgeting for this, you need to plot away to cater for your expenses for at least three months. This is because most businesses take a minimum of three months to actually start realizing any return on investment. Remember that during this time you will need to do marketing from your own pocket. There are also other utility bills to be paid like electricity, water, web hosting and so forth.
Every trade needs insurance cover in order to be on the safe side. You might think that you have chosen to operate in a secure environment. However, you never know when fire will break out or when thieves will break into your store. Without proper insurance cover, you will be forced to bear the responsibility of these eventualities. With proper insurance cover however, the insurer will compensate you for the losses. You should also choose your insurer very carefully so that you do not end up with a rogue one.
You will also have to fix price for your services. When doing so, you should have your competitors in mind. If your rates are too high, you risk losing clients. On the flip side of the coin, if you charge too low, you will incur losses. This is a delicate balancing act that must be done with several factors in mind.
In order to attract more customers, you also need to advertise your business. Create a detailed website with information on your services, prices and location. You can also offer discount for first time customers. This will make customers leave your competitors and come to you.
Most times, computer repair firm always work hand in hand with computer supply stores. Most of the time, customers will want to replace some parts of their system with new ones. This is where you will need to collaborate with a supplier. When it comes to giving parts and service, you should consider giving warranty. This is an assurance to clients that parts are of good quality.
In this day and age, great customer service can be the difference between success and failure of your computer repair business. Make it your priority to give your customers good services. If possible, you can also befriend them.
You should first decide whether you want to have a storefront or run from home. A storefront is ideal because you will have access to more customers. However, storefronts also come with greater responsibilities and risks. On the other hand, running from home requires less overhead. In case you opt for storefront, location will be everything. Try to operate in an area with few similar businesses.
Next step is to write down your start up cost. When budgeting for this, you need to plot away to cater for your expenses for at least three months. This is because most businesses take a minimum of three months to actually start realizing any return on investment. Remember that during this time you will need to do marketing from your own pocket. There are also other utility bills to be paid like electricity, water, web hosting and so forth.
Every trade needs insurance cover in order to be on the safe side. You might think that you have chosen to operate in a secure environment. However, you never know when fire will break out or when thieves will break into your store. Without proper insurance cover, you will be forced to bear the responsibility of these eventualities. With proper insurance cover however, the insurer will compensate you for the losses. You should also choose your insurer very carefully so that you do not end up with a rogue one.
You will also have to fix price for your services. When doing so, you should have your competitors in mind. If your rates are too high, you risk losing clients. On the flip side of the coin, if you charge too low, you will incur losses. This is a delicate balancing act that must be done with several factors in mind.
In order to attract more customers, you also need to advertise your business. Create a detailed website with information on your services, prices and location. You can also offer discount for first time customers. This will make customers leave your competitors and come to you.
Most times, computer repair firm always work hand in hand with computer supply stores. Most of the time, customers will want to replace some parts of their system with new ones. This is where you will need to collaborate with a supplier. When it comes to giving parts and service, you should consider giving warranty. This is an assurance to clients that parts are of good quality.
In this day and age, great customer service can be the difference between success and failure of your computer repair business. Make it your priority to give your customers good services. If possible, you can also befriend them.
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