The social network boasts half a billion members. But his team of moderators are they designed accordingly?
To celebrate the milestone of crossing 500 million registrants, Mark Zuckerberg currently invites Facebook members to share stories about how the huge social networking has changed their lives. A celebration of friendship and social ties that would reach almost to hide another reality, which does not boast the most boss surrounded the planet because of its exceptional audience, Facebook has also become, on some subjects, the a relay hate the most powerful Web, through some «groups» or «pages» created by members.
The latest example, the page «I want a little Adolf, he could finish the job anyway ... »440 members to date - including many supporters of the second degree - and a dozen links to audio and video relating to the same theme, which sometimes leave without voting. A hatred of foreigners that are widely found in the comments of some members ... The most disturbing: This page has been online since May 26, 2010! On July 26, 2010, it is always possible to add to their favorites and click on «I like».
Two teams to treat all pages
So two months that the author supplies the content «inciting hatred or violence,» according to the terms of the Bill of Rights and Responsibilities of Facebook (see here). And despite the numerous warnings provided by other members through the «Flag» button on each page.
Once the report is complete, the site states: «An administrator will review your request and take appropriate action. Please note that you will not receive any notification regarding measures taken following the report. » Who receives these reports? Two teams of moderation in Ireland and California, which we do not know the size. Contacted, Facebook has given us details yet. Given the passivity of these services, we can legitimately think they are not cut out to deal with alerts on content produced by more than half a billion people.
For Facebook, it is also not to cross the boundary between moderation and censorship and freedom of expression and distinguish malicious intent. But the contents of the members are a veritable goldmine for the company, which, like any other company's web currency audience to advertisers. The site therefore has no interest in limiting the possibilities of its members, it is certainly the message to the viewer by calling its growing audience rather than moderation.
Some 24 companies and moderation are a specialty of comment moderation unwanted pages and Facebook groups. The service is charged between 99 and 2750 euros per month depending on the number of messages to process.
No comments:
Post a Comment